Frequently Asked Questions

When will my order ship?

Orders are processed within 1–3 business days. Tracking details are emailed once your order ships.

How long does U.S. delivery take?

Standard U.S. shipping typically takes 5–7 business days after processing.

How much is shipping?

Standard U.S. shipping is $5.99. Orders of $90 or more qualify for free standard shipping.

How do I choose my size?

Use the size guide on each product page and compare it with your body measurements. If you are between sizes, choose the larger size for a more relaxed fit. For personal fit help, email contact@stapleus.com.

Can I track my order?

Yes. Tracking details are emailed when your order ships. You can also sign in to your customer account to view order updates.

Can I change or cancel my order?

Please contact us at contact@stapleus.com as soon as possible. We cannot guarantee changes once processing has started.

What is your return policy?

Please review our Refund Policy for current eligibility, conditions and instructions. Contact us before returning an item so we can help with the next step.

How can I contact STAPLE?

Use our Contact Us form or email contact@stapleus.com.